STAGE 08

Stage 8: Access Request

Once the client approves the proposal, Joseph requests management access via Google Business Profile. The client one-click approves Google's email.

In brief

Manager role only, never Owner. Client stays Primary Owner; can revoke in one click.
Joseph initiates via business.google.com → "Request Access". Google emails the owner automatically.
Client approves with one click. No password sharing. No multi-step form.
Triggers on accept: per-client Slack channel, Notion timestamp, 14-day SLA clock continues.

Manager-access request flow · 5 steps · no password sharing

08ACCESS REQUEST

Joseph initiates · Client one-click approves

JOSEPH

Go to business.google.com
Search the client's profile
Click "Request Access"
Choose Manager role
Google emails the verified owner automatically

CLIENT

Receives Google's email
One click to approve
Done

No password sharing. No multi-step form. Google handles the verification.

Triggers on accept: per-client Slack channel created, Notion tracker row stamped with access timestamp, 14-business-day SLA clock starts.

PERMISSION SCOPE

Manager only, never Owner. The client stays Primary Owner. We physically cannot lock them out or transfer the profile.

What we touch

Categories
Services
Business description
Attributes
Hours
Photos
Products tab
Google Posts

What we don't touch

Customer reviews
Owner responses to reviews
Messaging
Other Google services
Account settings outside the profile

DURATION

Renovation work + 14-business-day review window. New Limits removes itself from the profile on day 21 if the client hasn't already. (Removed the prior Day 21 absolute date in favour of a review-window framing tied to delivery.)